Clinical Program Supervisor - Palmdale

www.all4kids.org

Want to work for an award-winning non-profit organization that continues to be recognized for making a positive impact in communities? Come find out why Los Angeles Business Journal is calling us one of the "Best Places to Work!"

With more than a century of experience, Children's Bureau is a trusted nonprofit leader in strengthening vulnerable children, their parents and the communities in which they live. We thrive on innovation, thinking differently and bringing life-changing moments to those in need.

Understanding Our Core Values:

• Collaboration: We view responsibilities as shared and provide support, feedback, motivation to others.
• Equity Mindset: We stand by building an inclusive and equitable working environment. We believe everyone here within the organization enriches our diversity by exposing us to a broad range of ways to understand and engage with the world.
• Mission-Driven: We performs duties in a manner that exemplify the Mission and Vision and ensure customer satisfaction. Customers of Children's Bureau are defined as clients, families, co-workers and vendors.
• Ownership: We effectively manage our own work, and the work of our teams when relevant, ensuring delivery of high-quality work.
• Initiative: We proactively seeks opportunities to develop self and serve the organization.
• Communication: We demonstrate empathy and listening.

Benefits and Perks:

• Robust benefits package
• Generous paid time off and a culture that promotes work life balance.
• Selfcare opportunities, employee engagement initiatives and an extensive health and wellness program offered for all staff.
• A culture that cultivates learning and promotes growth and development through our award-winning internal university.
• Trauma Informed Resilience Oriented Care (TIROC): We build trust for our communities by implementing trauma informed values in the work that we do.
• Recognized as "DEI Non-Profit of the Year" by Los Angeles Business Journal

Take a sneak peak into our Children's Bureau culture! (click here)

Check out what our employees are saying! (click here)

Children's Bureau of Southern CA proudly is committed and supportive of complete pay transparency.

The position of Clinical Program Supervisor will pay: $80,000 - $93,000/year

Differentials that apply:

Bilingual Spanish: $5,000

Additionally, the lifespan compensation range of this position is: $80,000/year - $120,000/year

Must have Covid-19 Vaccine and Booster.

Learn more about the Job:

Under general supervision, the Clinical Program Supervisor is responsible for supervising a professional-level staff with overall responsibility for meeting contractual requirements. This position is defined by supervising a program of approximately 7 -8 clinicians and administrative staff as assigned. The focus of this role is to ensure that all assigned staff members are meeting their expected levels of service provision and all contractual and regulatory obligations.

Job Responsibilities:

• Provides general supervision to staff assigned to program or function, including recruitment, selection, training, performance evaluation, discipline, etc.
• Provides supervision of caseloads to include training, safety planning, risk assessment, and parenting strategies with families. This supervision includes ensuring the quantity and quality of services provided. Provides clinical supervision to include clinical training, oversight of clinical cases, fidelity to evidenced based practices, and management of crisis issues with staff.
• Has overall responsibility for all contractually required documentation, ensuring compliance with federal, state, county, and agency standards and guidelines.
• Maintains written and verbal contact with outside agencies, county staff, schools, and other external organizations.
• May provide individual and family therapy and/or carry a limited caseload.
• Carries out program management activities such as planning, staffing, budget, and program development.
• Maintains positive external contacts related to program, including collaborative, schools, community resources, etc.
• Review clinical documentation from staff including assessments, treatment plans, discharges, and progress notes ensuring that clinical documentation meets DMH and CB policies and guidelines.
• Participates in all case dispositions to ensure case assignments decisions are clinically and fiscal appropriate.
• Manages funding buckets for site to ensure funding is appropriately utilized.
• Ensure all outcomes measures are completed and entered into system according to timelines.
• Provide after hours crisis support to clinicians and answering service calls as they occur.
• Monitors staff development and progress in Evidenced Based Practice trainings and certifications for all staff assigned to them.
• Participate and possibly lead EBP supervision groups or be trained/certified in an EBP to provide that support to the agency.
• Ensure high customer satisfaction by responding to client grievances and concerns regarding clinical treatment.
• Monitor service delivery and productivity standards through use of reports generated by revenue management team.
• Monitor staff documentation for timeliness and accuracy and keep management informed of delays or difficulties with documentation.
• Collaborate with program management on work flow with access to care, transfer of cases with other offices to ensure that policies are implemented and followed in a timely manner.
• Assist in training and on-boarding of new staff into outpatient program.
• Participate and audit client charts on a routine basis and assist the QA team when audits occur.
• Keep immediate supervisor and senior management informed regarding progress of program.
• Performs community outreach by attending community events, DMH and school-based meetings as needed.
• Other duties as assigned.

General:

• Maintains confidentiality in matters of agency operations, personnel, and clients.
• Maintains positive communications with all agency staff, clients and visitors.
• Exercises good judgment in performance of duties and responsibilities
• Supports existing agency policies, principles and mission.

Job Qualifications:

• A Master's degree required in field of social work, marriage family therapy or doctorate in clinical psychology. Must be licensed as an LMFT, LCSW, or Licensed Clinical Psychologist in good standing with the BBS.
• Must be two years post licensure and able to supervise clinical staff per BBS regulations.
• Two to four years direct service experience
• One or more years of management or supervisory experience
• Experience with children and families in the social service or mental health field.
• Exceptional strong writing skills are required. Must be able to document in a clear and concise manner and in accordance with DMH and other program standards.
• Experience in LA county service delivery preferred.
• Bilingual English/Spanish may be required
• Ability to work in a multi-cultural environment