Program Support Specialist (USCRI)

www.all4kids.org

Want to work for an award-winning non-profit organization that continues to be recognized for making a positive impact in communities? Come find out why Los Angeles Business Journal is calling us one of the "Best Places to Work!"

With more than a century of experience, Children's Bureau is a trusted nonprofit leader in strengthening vulnerable children, their parents and the communities in which they live. We thrive on innovation, thinking differently and bringing life-changing moments to those in need.

Understanding Our Core Values:

• Collaboration: We view responsibilities as shared and provide support, feedback, motivation to others.
• Equity Mindset: We stand by building an inclusive and equitable working environment. We believe everyone here within the organization enriches our diversity by exposing us to a broad range of ways to understand and engage with the world.
• Mission-Driven: We performs duties in a manner that exemplify the Mission and Vision and ensure customer satisfaction. Customers of Children's Bureau are defined as clients, families, co-workers and vendors.
• Ownership: We effectively manage our own work, and the work of our teams when relevant, ensuring delivery of high-quality work.
• Initiative: We proactively seeks opportunities to develop self and serve the organization.
• Communication: We demonstrate empathy and listening.

Benefits and Perks:

• Robust benefits package
• Generous paid time off and a culture that promotes work life balance.
• Selfcare opportunities, employee engagement initiatives and an extensive health and wellness program offered for all staff.
• A culture that cultivates learning and promotes growth and development through our award-winning internal university.
• Trauma Informed Resilience Oriented Care (TIROC): We build trust for our communities by implementing trauma informed values in the work that we do.
• Recognized as "DEI Non-Profit of the Year" by Los Angeles Business Journal

Take a sneak peak into our Children's Bureau culture! (click here)

Check out what our employees are saying! (click here)

Children's Bureau of Southern CA proudly is committed and supportive of complete pay transparency The position of Program Support Specialist (USCRI) will pay $66,560/annually.

Must have Covid-19 Vaccine and Booster.

Learn more about the Job:

Reports to: Program Manager

The Program Support Specialist is responsible for a variety of administrative tasks to support the ongoing operations and management of programming in the Home Studies and Post Release Services program. The Program Support Specialist may be assigned to assist with referral coordination and intake, data entry and records management, resource development, training, quality assurance and monitoring, travel, and other administrative needs.

Job Responsibilities:

• Provide administrative support to the Children's Services department, including but not limited to, intakes, data entry, reporting, research, resource development, human resources, invoicing, and logistical support.
• Draft correspondence, recommendations, and reports to management
• Responds to routine inquiries for data, case information, logistics (travel and administrative), and database support.
• Manage data accuracy using client documentation and databases, including but not limited to tracking referrals and updating internal reports and resources.
• Support policy processes to ensure accuracy and completeness during implementation.
• Retrieve, assemble, and compile information from electronic files in response to administrative requests or other inquiries.
• Other duties as assigned by supervisor.

All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job duties indicated are not to be an exhaustive statement and other job-related duties may be assigned as required by the supervisor(s).

General

• Maintain confidentiality in matters of agency operations, personnel, and clients.
• Maintain positive communications with all agency staff, clients, and volunteers.
• Exercise good judgment in performance of duties and responsibilities
• Support existing agency policies, principles, and mission.
• Other duties as assigned.

Job Qualifications:

• Bachelor's degree from an accredited institution is required.
• Excellent organizational, verbal, written, and interpersonal communication skills.
• Strict adherence to timeframes, policy, and procedure.
• Impeccable attention to detail.
• Covid-19 vaccination card is required.
• Highly adaptable and flexible with the ability to multi-task and prioritize in a demanding work environment.
• Excellent time-management and organizational skills; ability to work as a team member and independently, with a high level of self-motivation and ability to meet goals and deadlines in a fast-paced environment.
• Ability to effectively use technology with proficiency in Microsoft Office products.
• Fluency in Spanish is required.
• Candidate must demonstrate a commitment to comply with mandatory state reporting requirements for child abuse and neglect.
• Candidate must have dedication to the human rights of refugees, immigrants, asylum seekers and displaced people.
• Candidate must pass a criminal background check that includes history of conviction of child and sexual abuse; and
• Demonstrated support of USCRI's values by exhibiting respect for others, maintenance of confidential information and an appreciation of a multicultural workplace.

Diversity is a core value at Children's Bureau and in the Prevention department. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all staff, and people leaders. We believe every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design and deliver solutions.